Paradisus Playa del Carmen - Riviera Maya - All Inclusive ★★★★★

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Paradisus Playa del Carmen - Riviera Maya - All Inclusive

Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, 77719 Playa del Carmen, Mexico

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Room choices in Paradisus Playa del Carmen - Riviera Maya - All Inclusive

Paradisus Playa del Carmen - Riviera Maya - All Inclusive Services

Internet WiFi is available in public areas and is free of charge.
Outdoors Outdoor furniture, Private beach area, Garden
Activities Beach, Water park, Evening entertainment, Kids' club, Water sport facilities on site Additional charge, Entertainment staff, Snorkelling Additional charge, Diving Additional charge, Windsurfing Additional charge, Games room, Golf course (within 3 km) Additional charge
Food & Drink Coffee house on site, Kid-friendly buffet, Snack bar, Bar, Restaurant
Parking Free private parking is possible on site (reservation is not needed)., Electric vehicle charging station, Accessible parking
Reception services Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Entertainment and family services Indoor play area, Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying, Business centre, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, Smoke alarms, Security alarm, 24-hour security
General Shuttle service Additional charge, Designated smoking area, Air conditioning, Car hire, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Non-smoking rooms, Room service
Outdoor swimming poolFree! Open all year, Pool/beach towels, Sun loungers or beach chairs
Wellness Kids' pool, Fitness/spa locker rooms, Fitness classes, Yoga classes, Fitness, Spa facilities, Light therapy, Body wrap, Body scrub, Body treatments, Hair styling, Hair colouring, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Waxing services, Facial treatments, Beauty Services, Sun loungers or beach chairs, Water slide, Public Bath, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken English, Spanish

Paradisus Playa del Carmen - Riviera Maya - All Inclusive Terms and Conditions

Check-in From 15:00. Guests are required to show a photo identification and credit card upon check-in
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren of any age are welcome.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policies4 yearsCot upon requestFreeThe number of cots allowed is dependent on the option you choose. Please check your selected option for more information.There are no extra beds available at this property.All cots are subject to availability.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Groups When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property Cash is not accepted
To consider

Please note, at check-in, guests must provide the credit card used to make the reservation.

Children up to and including 4 years old can stay for free. Children from 5 years old to 12 years old can stay for USD 178.00 per child per night. Children from 13 years old to 17 years old can stay for 50% of the adult rate per child per night.

The property will make a pre-authorization of the credit card in guarantee at any time after booking.

Room Service – Included. Service charge of $5 usd per delivery applies.

All cots are subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

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How do I get the best price guarantee for Paradisus Playa del Carmen - Riviera Maya - All Inclusive?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Paradisus Playa del Carmen - Riviera Maya - All Inclusive. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?

WiFi is available in public areas and is free of charge.

Is there free parking available at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?

Free private parking is possible on site (reservation is not needed)., Electric vehicle charging station, Accessible parking

What are the outdoor activities at Paradisus Playa del Carmen - Riviera Maya - All Inclusive

Outdoor furniture, Private beach area, Garden

What languages are spoken at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?

English, Spanish

What are the general services offered at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?

Shuttle service Additional charge, Designated smoking area, Air conditioning, Car hire, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Non-smoking rooms, Room service

Are pets allowed at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?

Pets are not allowed.

What credit cards are accepted at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?

Cash is not accepted

What is the check-in time at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?

From 15:00. Guests are required to show a photo identification and credit card upon check-in

What is the check-out time at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?

Until 12:00

100% real reviews of Paradisus Playa del Carmen - Riviera Maya - All Inclusive

If you have any questions regarding the facilities or services provided at Paradisus Playa del Carmen - Riviera Maya - All Inclusive, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Paradisus Playa del Carmen - Riviera Maya - All Inclusive
Unforgeteable, unique and overall amazing.
We upgraded to Nikté and we had a wonderful and personalized attention by our concierge Emmanuel Baraza. He changed our minibar to have only the 3-4 kind of drinks we needed for our family of 4. He would come into the room when we were out to set up games for our boys (5 and 7 years old) a couple of days, he also brought another day a nice artisan handmade Mexican style backpack for each with a small kids and environment friendly sunscreen and insect repellent. Another day, he left 1 stuff animal (axolotls) for each kid with information about such an unique animal who lives only in a certain area in México. Also, we had a visit to an open and a close cenote with our upgrade and was THE BEST activity to do with our kids. There, we cliff jumped to the cenote and go down to it in a zipline. It was REALLY FUN!
There was no A/C anywhere. The funny part is that when we asked about it, the staff said the AC was running and the temperature was fine. LOL. I love hot weather, and I handle it well, but the truth is that many guests (and my 7-year-old and my husband included) ate in the restaurants at the resort with t-shirts soaked with sweat. My husband did not like to be sweating everywhere in the resort (except for the area of the elevators on each floor and the rooms). We did not enjoy much else, but we kind of understand that it happens: there are a huge number of Coatíes living in the resort, mostly on roofs, under bushes, and also under the Balinese beds around the pool. They are a type of raccoon that would eat anything you leave by your towels for a second. As soon as you look to the other way, they would jump and eat it. You literally could not order food at the pool and stop eating for a bit and go swim at the pool. I saw coatíes going into beach bags and purses too if they happened to smell something that may be food. It was funny at first but annoying when you had some fruit to snack on here and there while swimming and they would constantly steal it.
8,0
Purpose of trip: Leisure trip
What was the highlight of Paradisus Playa del Carmen - Riviera Maya - All Inclusive
incredible food for a resort - doesn't blast annoying music all day and night. friendly staff
I came for friends. I do not like resorts. This place is very nice. the food is incredible for a resort, truly. the staff are amazing. I am not a resort person so the price was a lot for me.
I don't like resorts. this place is great. I am not a resort person. I came for friends.
8,0
Purpose of trip: Leisure trip
What was the highlight of Paradisus Playa del Carmen - Riviera Maya - All Inclusive
Very Good
Nice layout. Lots of restaurants. Raul the concierge was very helpful and made our stay very comfortable. Swim up Suite was amazing. The swim up bar was awesome. The Teppanyaki restaurant was very fun and food was great. Excellent food and service in Capella.
The property needs to be maintained a little better. Repair work done on walls. 24 hour coffee bar was not open at 6:30 am so we couldn’t get coffee before an excursion. Room service food was not very good. The steakhouse was closed.
9,0
Purpose of trip: Leisure trip
What was the highlight of Paradisus Playa del Carmen - Riviera Maya - All Inclusive
most of the staff were great, attentive and friendly. the facilities were great, we loved the pools and the beach. they
the property was beautifully designed and decorated. the family vs adults only lay out is genius.
the rooms could have been better designed. the toilet door is a glass door with no lock, and there is huge glass window between the bedroom and the bathroom. as a result, there is ZERO privacy for using the bathroom.

- Paradisus Playa del Carmen - Riviera Maya - All Inclusive -

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